Well, it's the usual unsatisfying response from the library folks...
----- Original Message -----
Sent: Thursday, February 05, 2009 4:10 PM
Subject: Re: Customer Feedback Form
Thank for contacting the Toronto Public Library's quick reference email service.
I have sent your comments about the web catalogue as well as your suggestions on how we can improve its functionality to our IT/Webteam. We appreciate your feedback.
Toronto Public Library, Research and Reference Division
You have questions? We have answers. Give us a call.
I'm a member of the library's web team. You may want to check out our blog at http://torontopubliclibrary.typepad.com/webteam/. We really appreciate the feedback we get from avid users of our website like you.