Cranky Complaints-Lady Buys BOOKS! (or tries to)

On hold…

On the phone for the morons at our ISP.  The message said they were experiencing a higher-than-usual call volume and that I’d likely be on hold for 5 minutes…

It’s now 23 minutes later, and I am SO sick of hearing the message repeat every 3 minutes that brags about how I can take my Internet experience anywhere I go!!!!  !#@$^^^^!  And how they are dedicated to convincing me that they want to be the service provider “of my choice.”

As if.

The Internet is working, but Google sites aren’t.  Weird.  And the whole Internet is super-slow and flaky.

Why do they reassure you that all their reps are “busy helping other customers?”  Is this some kind of consolation?  Who cares about other customers?  ME!  Help ME!

Bah.  :-(

(p.s.  I think after 25 minutes, they should STOP saying “we will be with you shortly.”  I mean, I know that in cosmic terms, 100 years is “shortly,” but by nobody’s definition is 30 minutes on hold considered SHORT.)