Monday, July 07, 2008

Complaint submitted at the ttc website


Details:
Date of Event (mm/dd/yyyy) 07/07/2008
Time of Event 5 p.m.
Route Name and/or Number 97
Vehicle direction of travel South
Token Vending Machine Number
Location of Occurrence (e.g. Intersection or Subway Station) North York Centre

Comments: (this is where I get to kvetch)
Please limit your comments to 300 words. (ha ha ha... they must know me!)

The wait for this bus today took about an hour. The only reason I took the Yonge bus and not the subway is because I was travelling with a stroller and both North York Centre and Eglinton stations are inaccessible. The delay - and the inaccessibility - is completely unacceptable considering these are such important and central locations. Our round-trip travel time was over 3 hours for a 1/2 hour swimming lesson - no wonder I arrived home exhausted with two children in tears. Next time, I will have no choice but to drive - for $2.50 in parking, it's cheaper than the TTC, too (two adult fares, two child fares). How awful that it's impossible to travel around town in an environmentally-friendly and family-friendly way.

Please be assured that your comments will be directed to the appropriate area in the TTC for staff review and any action deemed necessary. Your input is greatly appreciated.

Optional Contact Information:
E-mail Address (given)
Station we didn't see the inside of because it's inaccessible: North York Centre
Place of 1/2 hour swim lesson that we caught the last 15 minutes of: Douglas Snow Aquatic Centre
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